We’re Hiring: HR and Administration Officer
Are you a proactive HR and Administration professional who thrives in a structured environment, balancing people management with administrative precision and data-driven decision-making? Join our fast-growing Call Centre firm and help support our HR and administrative operations
About Us
Jade BPO Solutions LTD is a leader in Business Process Outsourcing, committed to ISO 9001:2015 driven quality and exceptional client experiences. Based in Kampala, we partner to deliver sales growth and build lasting relationships.
About the Role
As HR and Admin Officer, you support day-to-day HR operations, including recruitment, contracting, payroll and personnel administration, compliance, staff development, and employee relations, while ensuring adherence to organizational policies and labour regulations.
Key Responsibilities:
- Manage the full recruitment cycle (sourcing, screening, interviewing, onboarding).
- Screen CVs and conduct interviews for professional and support staff.
- Update and maintain accurate employee records across systems/databases.
- Monitor attendance, punctuality, leave, and discipline.
- Conduct quarterly employee appraisals and maintain documentation.
- Support and implement Performance Improvement Plans, targeting measurable success rates.
- Ensure full compliance with labour laws, ISO 9001:2015 standards, data protection regulations, and company policies.
- Oversee daily office operations to ensure a clean, safe, and efficient work environment
- Coordinate meetings and manage office supplies and assets.
Qualifications & Skills:
- Bachelor’s degree in Finance, Administration, Human Resource or any related field.
- Proven experience in leadership, organization, oral and written communication skills.
- Strong analytical and problem-solving abilities.
- Excellent financial and budgeting skills, computerized accounting.
- Calm under pressure, with a tactful yet authoritative leadership style.
- Proficient in Microsoft Excel and general computer literacy.
- Responsible, Team player, attentive and comfortable delegating.
Diversity & Inclusion
Women and Persons with Disabilities (PWDs) are strongly encouraged to apply.
How to Apply:
Send your CV, all academic documents and a brief cover letter to hr@jadebpo.com with the subject “Application – HR and Admin Officer“ by 27th February 2026.
Location: Mukwasi House, Lumumba Avenue – Kampala, Uganda.
